Superstore season 4 episode 20 Recap and FAQ

Episode Summary

At Cloud 9, Amy juggles staffing amidst corporate hour cuts, leading to a chaotic store environment. To draw attention to their struggles, Amy and Jonah secretly tweet negative images of the store. This backfires when Sandra is wrongly accused and fired for the tweets, sparking a misguided celebration of her as a rebellious hero among the staff. Amy and Jonah grapple with the consequences of their actions and the store's ongoing challenges.

Full Episode S04E20 Recap

### Scene 1: Store Staff Assignments and Hours Cut - **Amy** assigns **Jay** to Grocery, **Sandra** to Cosmetics, moves **Carol** off the register, and assigns **Cheyenne** to Jewelry. - **Amy** and the team discuss the corporate's decision to cut hours, expressing frustration over the increasing workload. ### Scene 2: Mysterious Meat Tweet and Staff Concerns - The staff reacts to a cryptic tweet featuring meat in a shopping cart from their store. - They express concerns about understaffing, joking about the chaotic state of the store. ### Scene 3: Staff's Financial Worries and Personal Strategies - The employees discuss their financial struggles due to the reduced hours. - They humorously suggest various desperate measures, like participating in studies or selling personal belongings. ### Scene 4: Amy's Conversation with Corporate - **Amy** talks with corporate about the store's challenges, including a honey spill and the meat tweet. - Corporate offers more hours if needed, but **Amy** hesitantly accepts, conflicted about revealing the store's struggles. ### Scene 5: Plan to Expose Store Issues on Twitter - **Amy** and **Jonah** plan to use fake Twitter accounts to expose the store's issues, hoping it'll pressure corporate to provide more resources. ### Scene 6: The Twitter Plan in Action - **Amy** and **Jonah** create tweets about the store's messy state. - They find perfect opportunities for negative tweets, including a half-cat left in the store. ### Scene 7: Store Employees Selling Personal Items - Employees, including **Dina**, sell personal items in the store to make extra money, using clever marketing tactics. ### Scene 8: Corporate's Reaction to the Twitter Campaign - Corporate notices the increase in negative tweets about the store and discusses it with **Amy**, who feigns ignorance. ### Scene 9: Human Resources Investigation - **Luanne** from Human Resources investigates the source of the tweets. - **Carol** falsely accuses **Sandra**, leading to her being fired. ### Scene 10: Store Rebellion and Sandra's Firing - The employees mistakenly celebrate **Sandra** as a rebel hero for standing up to corporate. - **Amy** and **Jonah** decide to take responsibility, but are confused by the staff's sudden rebellious spirit.

Frequently Asked Questions

Who is assigned to Grocery at the beginning of the episode?

Jay is assigned to Grocery.

What department does Amy assign Sandra to?

Sandra is assigned to the Cosmetics department.

Why is Carol moved off the register?

Carol is moved off the register, but the specific reason isn't mentioned.

What issue is the store facing according to the staff discussion?

The store is facing a problem with corporate cutting hours, leading to understaffing.

What strange tweet about the store does the staff discuss?

The staff discusses a tweet showing a bunch of beef in a shopping cart.

What financial struggles do the staff mention?

The staff mention various financial struggles, like needing to participate in studies or sell personal items.

What plan do Amy and Jonah come up with to address the store's issues?

Amy and Jonah plan to create fake Twitter accounts to post about the store's issues.

How does corporate initially react to the Twitter campaign?

Corporate is concerned about the negative tweets and discusses the issue with Amy.

Who does Carol falsely accuse of tweeting?

Carol falsely accuses Sandra of being responsible for the tweets.

What is the staff's reaction to Sandra's supposed rebellion?

The staff mistakenly celebrates Sandra as a hero for standing up to corporate.

Superstore season 4 episode 20

#Cloud9Fail