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Are You Being Served? - S05E04 - The Old Order Changes
 

Are You Being Served? season 5 episode 4

The Old Order Changes

 
Young Mr. Grace returns from a trip to the U.S. with a host of new sales techniques that he is eager to implement.
 
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Are You Being Served? / S05E04 : The Old Order Changes
Season 5, Episode 4 | Aired on March 18, 1977 | TV-PG | 30 min. | BBC One
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EPISODES
Season 5
Season 5
Season 5
Season 10
Season 9
Season 8
Season 7
Season 6
Season 5
Season 4
Season 3
Season 2
Season 1
Specials
 
 
  • Are You Being Served? - Episode 1 - Mrs. Slocombe Expects
    Episode 1
    Mrs. Slocombe Expects
  • Are You Being Served? - Episode 2 - A Change Is as Good as a Rest
    Episode 2
    A Change Is as Good as a Rest
  • Are You Being Served? - Episode 3 - Founder's Day
    Episode 3
    Founder's Day
  • Are You Being Served? - Episode 4 - The Old Order Changes
    Episode 4
    The Old Order Changes
  • Are You Being Served? - Episode 5 - Take-Over
    Episode 5
    Take-Over
  • Are You Being Served? - Episode 6 - Goodbye Mr. Grainger
    Episode 6
    Goodbye Mr. Grainger
  • Are You Being Served? - Episode 7 - It Pays to Advertise
    Episode 7
    It Pays to Advertise

Are You Being Served? season 5 episode 4 Recap and FAQ

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Episode Summary

In a humorous episode at Grace Brothers, the staff grapple with Mr. Grace's attempts to modernize the store with American-style customer service and informal dress codes, leading to a series of comedic mishaps and resistance. From wardrobe malfunctions to misunderstandings over new policies, the episode showcases the quirky dynamics and challenges of adapting to change. Despite efforts to embrace the new ideas, the staff ultimately finds comfort in their traditional ways, highlighting the comedic tension between old and new.

Full Episode S05E04 Recap

### Opening Musical Number - The episode opens with a catchy musical number highlighting the various departments of Grace Brothers, setting a whimsical and light-hearted tone for the show. ### Doctor's Diagnosis - A character humorously recounts a visit to the doctor, who diagnoses them with "superior intelligence" causing strain and prescribes unusual remedies, leading to comedic situations. ### Morning at Grace Brothers - The staff at Grace Brothers begins their day with personal and professional mishaps, including issues with attire, punctuality, and personal grooming, all under the watchful eye of Captain Peacock. ### Tensions and Mishaps - The episode is filled with comedic tensions between staff members over departmental rules, personal appearances, and work ethics, showcasing the quirky dynamics of the Grace Brothers team. ### Mrs. Slocombe's Knickers and Miss Brahms' Blouse - A humorous dispute arises over Miss Brahms' attire and Mrs. Slocombe's handling of departmental merchandise, leading to a series of comedic misunderstandings and reprimands. ### Captain Peacock's Standards - Captain Peacock enforces strict standards of professionalism and appearance, leading to humorous reprimands and interactions with the staff, particularly Mr. Lucas and Mr. Humphries. ### Mr. Grace's New Ideas - Mr. Grace returns from a trip with new, often absurd, ideas to modernize the store, including a shift towards American-style customer service and informal dress codes, causing confusion and comedic resistance among the staff. ### The Staff's Adaptation - The episode culminates in the staff's humorous attempts to adapt to the new policies, resulting in a series of comedic misinterpretations of Mr. Grace's directives and a chaotic yet humorous attempt at a more "modern" approach. ### Conclusion - Despite attempts at modernization, the episode ends with the staff's realization that their traditional ways may be best, wrapping up with a return to their usual dynamics and the implication that Grace Brothers will continue in its quirky, traditional manner.

Frequently Asked Questions

What is the main setting of the episode?

The main setting is the Grace Brothers department store.

Who is Captain Peacock?

Captain Peacock is a floor walker who enforces the store's rules and standards.

What problem does Mrs. Slocombe face regarding her merchandise?

Mrs. Slocombe deals with complaints about the quality and presentation of her department's merchandise, particularly knickers and blouses.

How does Mr. Grace want to modernize the store?

Mr. Grace aims to modernize the store by adopting American-style customer service and informal dress codes.

What are some of the comedic mishaps that occur in the episode?

Mishaps include wardrobe malfunctions, misunderstandings over store policies, and failed attempts to implement new ideas.

How do the staff react to Mr. Grace's new ideas?

The staff react with confusion, resistance, and comedic attempts to adapt to the new policies.

What is the outcome of the attempt to modernize Grace Brothers?

The attempt to modernize results in comedic chaos, with the staff ultimately questioning the effectiveness of the new policies.

Does the episode have a musical element?

Yes, the episode opens with a musical number that highlights the departments of Grace Brothers.

How does the episode address themes of professionalism and appearance?

Through humorous reprimands and interactions focused on attire and personal grooming, highlighting the store's strict standards.

What lesson, if any, does the episode convey about change and innovation?

The episode humorously suggests that not all modernizations or changes are suitable for every setting, especially one as traditional as Grace Brothers.

Is there a character who refuses to adapt to the new dress code?

Yes, characters like Captain Peacock initially resist the new dress code, leading to comedic situations.

How does the staff demonstrate their attempt to follow Mr. Grace's directives?

The staff demonstrate their attempts through changes in dress code, interactions with customers, and attempts at a more relaxed atmosphere.

What role does humor play in the episode?

Humor is central, arising from character interactions, mishaps, and the clash between traditional and modern values.

How does the episode end?

The episode ends with the staff realizing the importance of their traditional ways, albeit in a comedic and light-hearted manner.

What does the episode reveal about the dynamics at Grace Brothers?

It reveals quirky, comedic dynamics among the staff, characterized by a mix of strict professionalism and personal eccentricities.

 
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